New India: Customer Tells Airtel She Won’t Talk To Muslims, Airtel Happily Obliges

In a shocking incident, telecommunications major Airtel on Monday politely complied with a customer’s request of assigning her a Hindu representative after she cited that “Quran may have a different version of customer care”.

The customer in question took to Twitter to complain about the problems she had faced during DTH installation. As a representative named Shoaib attended her, she slammed him as he was a Muslim.

AltNews’ Pratik Sinha called out Airtel for abiding by its bigoted customer’s request. Here is the series of tweets:

Hello @Airtel_Presence, an employee of yours was discriminated on the basis of religion by a customer of yours. Instead of standing up for your employee, you promptly complied with such a bigoted request? @airtelindia pic.twitter.com/OtJPX5iosB

— Pratik Sinha (@free_thinker) June 18, 2018

Former Jammu and Kashmir chief minister Omar Abdullah also commented on the issue:

Dear @Airtel_Presence this conversation is genuine (I’ve seen the timeline myself). I refuse to pay another penny to a company that condones such blatant bigotry. I’m beginning the process of porting my number to another service provider & canceling my DTH & Broadband. pic.twitter.com/BZxJOaEsN6

— Omar Abdullah (@OmarAbdullah) June 18, 2018

Similarly, a verified Twitter user Abhishek Mishra, who apparently belongs to the Vishwa Hindu Parishad and Bajrang Dal kicked up a storm in April. He tweeted saying that he does not give his money to “jihadi people” and cancelled his Ola cab ride after he realised that the driver was a Muslim. Unlike Airtel, the ride-hailing company Ola issued a strong-worded statement saying that “the company is a secular platform and it does not discriminate its driver partners or customers based on their caste, religion, gender or creed. We urge all our customers and driver partners to treat each other with respect at all times”.